Refund policy

All sales are final and there are no refunds accepted.  All orders are processed immediately after we receive it to ensure fast shipping for our clients. Because of this, modifications to orders can not be done. If your order is returned to us, unopened and directly return to sender by the postal service, We will issue a store credit for your order. If you have questions about the hair extensions you received, please email sales@alannahair.com We want to hear from you and want to make sure you enjoy your business with us.

  Any hair extensions that have been altered, colored, neglected, unraveled, washed or worn in any way cannot be returned or request an exchange.